1. Agreement and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Client", "you") and [Your Company Name] ("Company", "we", "us", "our"), a company incorporated under Swiss law with registered office at [Your Swiss Address].

By accessing, using, or registering for our Domain/IP Lookup and takedown services ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

2. Service Description

2.1 Domain and IP Lookup Services

We provide technical information lookup services for domains, IP addresses, and related network infrastructure data. This includes but is not limited to:

• WHOIS database queries
• DNS record analysis
• IP geolocation services
• Domain history and registration information
• Network infrastructure analysis

2.2 Takedown Services

We provide content takedown and removal services, including:

• Copyright infringement takedown requests
• Trademark violation reports
• Defamatory content removal requests
• Privacy violation takedown services
• Legal compliance assistance
• Communication with hosting providers and platforms

3. User Eligibility and Account Registration

3.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Services under applicable laws
• Provide accurate and complete registration information
• Maintain the security of your account credentials

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your contact information remains current

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Services for legitimate business, legal, and personal purposes, including:

• Network security and administration
• Legal research and compliance
• Intellectual property protection
• Cybersecurity investigations
• Academic and research purposes

4.2 Prohibited Uses

You may not use our Services to:

• Engage in illegal activities or violate applicable laws
• Harass, threaten, or harm others
• Submit false or fraudulent takedown requests
• Attempt to gain unauthorized access to systems or networks
• Distribute malware, viruses, or harmful code
• Violate intellectual property rights
• Engage in spam or unsolicited communications
• Circumvent security measures or access controls
• Use automated tools to abuse our Services
• Resell or redistribute our Services without authorization

5. Takedown Service Terms

5.1 Client Representations

When requesting takedown services, you represent and warrant that:

• You have legitimate legal grounds for the takedown request
• You own or control the rights to the content in question
• The information provided is accurate and complete
• You have not authorized the use of the content
• The request is made in good faith

5.2 Service Limitations

Our takedown services are subject to the following limitations:

• We act as an intermediary and cannot guarantee results
• Response times depend on third-party cooperation
• Some platforms may require direct legal action
• International jurisdictional issues may apply
• Counter-notices may result in content restoration

5.3 False Claims

Submitting false, fraudulent, or bad-faith takedown requests may result in:

• Immediate account termination
• Legal liability for damages
• Reporting to relevant authorities
• Potential criminal prosecution

6. Payment Terms and Billing

6.1 Fees and Payment

Payment terms are as follows:

• Fees are as specified in your service plan or quote
• Payment is due in advance unless otherwise agreed
• All fees are in Swiss Francs (CHF) unless specified otherwise
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment

6.2 Refund Policy

Refunds are subject to the following conditions:

• Service fees are generally non-refundable
• Refunds may be considered for technical failures on our part
• Takedown service fees are non-refundable regardless of outcome
• Refund requests must be submitted within 30 days
• Processing fees and third-party costs are non-refundable

6.3 Taxes

You are responsible for all applicable taxes, including Swiss VAT where applicable. We will add VAT to invoices as required by Swiss law.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, software, and materials provided through our Services are protected by intellectual property laws. This includes:

• Website design and functionality
• Software and algorithms
• Trademarks and logos
• Documentation and reports
• Database compilations

7.2 User Content

You retain ownership of content you submit but grant us a license to:

• Process and analyze your submissions
• Provide the requested services
• Communicate with third parties on your behalf
• Maintain records as required by law

7.3 Third-Party Content

Information obtained through our Services may be subject to third-party rights. You are responsible for ensuring your use complies with applicable laws and third-party rights.

8. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

We comply with Swiss data protection laws, including the Federal Data Protection Act (FADP), and applicable international regulations such as the GDPR.

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Third-party service disruptions
• Force majeure events
• Legal or regulatory requirements

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue Services at any time with reasonable notice. We will attempt to provide 30 days' notice for material changes affecting paid services.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including:

• Accuracy or completeness of information
• Fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Security of data transmission

10.2 Limitation of Liability

To the maximum extent permitted by Swiss law, our liability is limited as follows:

• Total liability shall not exceed the fees paid in the 12 months preceding the claim
• We are not liable for indirect, consequential, or punitive damages
• We are not liable for business interruption or lost profits
• We are not liable for third-party actions or decisions
• We are not liable for data loss not caused by our gross negligence

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of applicable laws
• Your infringement of third-party rights
• False or fraudulent takedown requests
• Your negligent or wrongful conduct

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

• Providing written notice to us
• Ceasing use of our Services
• Following our account closure procedures

12.2 Termination by Us

We may terminate or suspend your access immediately for:

• Violation of these Terms
• Non-payment of fees
• Illegal or harmful activities
• Abuse of our Services
• False information or fraud

12.3 Effect of Termination

Upon termination:

• Your access to Services will cease
• Outstanding fees remain due
• We may delete your account data
• Survival clauses remain in effect

13. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

• Natural disasters
• Government actions or regulations
• War, terrorism, or civil unrest
• Internet or telecommunications failures
• Third-party service disruptions
• Pandemics or public health emergencies

14. Governing Law and Jurisdiction

14.1 Applicable Law

These Terms are governed by and construed in accordance with Swiss law, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of [Your Swiss Canton], Switzerland.

14.3 Alternative Dispute Resolution

Before initiating court proceedings, parties agree to attempt resolution through:

• Good faith negotiations
• Mediation if negotiations fail
• Arbitration under Swiss arbitration rules (for commercial disputes)

15. Compliance and Legal Requirements

15.1 Regulatory Compliance

Our Services comply with applicable Swiss and international laws, including:

• Swiss Federal Data Protection Act (FADP)
• EU General Data Protection Regulation (GDPR)
• Swiss Code of Obligations
• International copyright and trademark laws
• Anti-money laundering regulations

15.2 Export Controls

You agree to comply with all applicable export control laws and regulations. You may not use our Services if you are located in a country subject to trade sanctions.

16. Miscellaneous Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services.

16.2 Amendments

We may modify these Terms at any time. Material changes will be communicated through:

• Email notification to registered users
• Prominent website notices
• In-app notifications

16.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.4 Waiver

Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.

16.5 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

16.6 Survival

Provisions that by their nature should survive termination will survive, including payment obligations, liability limitations, and dispute resolution clauses.

17. Contact Information

For questions about these Terms or our Services, please contact us: